The second-hand marketplace Members Share Anger Over Size Modifications
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
